I have a food allergy, can you accommodate this?
Yes, you can inform us of intolerances and allergies when you sign up to the club
When do I receive my chocolates?
Your chocolates will be delivered through your letterbox on the 20th of every month
I’m paying monthly, when am I billed?
You are billed monthly on the date that you joined Club Melt
My delivery address has changed?
You can update your delivery details in your account page
My billing address has changed?
You can update your billing details in your account page
My card details have changed?
You can submit your card details in your account page
Can I change plans?
Yes if you’d like to swap plans you can do this in your account page
Can I postpone a month?
Yes you can postpone your chocolates for a month, this can be processed in your account page
How do I cancel my plan?
Your plan can be cancelled in your account page, you will not be billed again once it is cancelled. You can rejoin at anytime
Choose a Monthly Box of Chocolates or a Selection of Bars
Our Chocolatiers will handcraft your chocolates
Enjoy the sublime experience of Melt’s Chocolate delivered through your letterbox!